Q: 1. PRIVACY

<div class="root-rte css-0"><style data-emotion="css 1ui6af">.css-1ui6af{margin-bottom:space-16;}</style><p class="chakra-text css-1ui6af" dir="inherit">VIA Outlets is committed to protecting your privacy and only uses any personal data that we collect form you, or that you provide to us, in accordance with applicable data protection laws and regulations. Please read our Privacy Policy available at <style data-emotion="css h82jag">.css-h82jag{margin-bottom:3px;}</style><a class="chakra-link css-h82jag" url="https://www.freeportfashionoutlet.pt/en/privacy-policy/" href="https://www.freeportfashionoutlet.pt/en/privacy-policy/">https://www.freeportfashionoutlet.pt/en/privacy-policy.</a> and our Cookie Policy available at <a class="chakra-link css-h82jag" url="https://freeportfashionoutlet.pt/en/cookie-policy" href="https://freeportfashionoutlet.pt/en/cookie-policy">https://freeportfashionoutlet.pt/en/cookie-policy</a> to understand our practices.</p></div>

Q: 2. OTHER TERMS THAT MAY APPLY TO YOU

<div class="root-rte css-0"><style data-emotion="css 1ui6af">.css-1ui6af{margin-bottom:space-16;}</style><p class="chakra-text css-1ui6af">VIA Outlets and/or associated companies offer a number of benefits through the Website. For example, we operate a VIP Programme and Fashion Club and from time to time may advertise and run competitions on the Website. Additional terms and conditions will apply to such benefits. We will direct you to the additional terms and conditions at the time that you interact with us in relation to the relevant benefits. Please read the applicable terms and conditions carefully. By accepting a benefit (for example, by joining the VIP Programme or Fashion Club or entering a competition), you signify your agreement to be bound by the additional terms and conditions applicable to that benefit. </p><p class="chakra-text css-1ui6af" dir="inherit">If there is a conflict between these Terms and the terms that apply to a benefit offered through the Website, the terms that apply to that benefit shall take precedence to the extent of such conflict.</p></div>

Q: 3. OWNERSHIP

<div class="root-rte css-0"><style data-emotion="css 1ui6af">.css-1ui6af{margin-bottom:space-16;}</style><p class="chakra-text css-1ui6af">All intellectual property rights and associated rights, including copyrights, trade mark rights, patent rights, design rights, trade name rights, database rights, and neighbouring rights, as well as rights to know-how (“Intellectual Property Rights”), related to the Website and all text, user interfaces, visual interfaces, graphics, illustrations, photographs, trademarks, logos, computer code and other related material (together, “Content”), including but not limited to the design, arrangement, structure, selection, coordination, expression and “look and feel” of the Content, contained on the Website are owned, controlled or licenced by or to VIA Outlets. All such rights are reserved.</p><p class="chakra-text css-1ui6af" dir="inherit">Nothing in the Terms constitutes the transfer of any Intellectual Property Rights from us to you. If you comply in full with these Terms, VIA Outlets grants you a limited, personal, revocable, non-exclusive, non-sublicensable and non-transferable right to access and use the Website, for personal use only.</p></div>

Q: 6. DESCRIPTION OF PRODUCTS AND/OR SERVICES AND OTHER INFORMATION

<div class="root-rte css-0"><style data-emotion="css 1ui6af">.css-1ui6af{margin-bottom:space-16;}</style><p class="chakra-text css-1ui6af">Nothing in the Website constitutes an offer to buy or sell products and/or services in any jurisdiction since the Website is provided for information purposes only. All details, descriptions and prices of, and other information relating to, products and/or services appearing on the Website are of a general nature only. VIA Outlets does not guarantee that any product and/or service appearing on the Website is or will be available in stock at Freeport Lisboa Fashion Outlet at the time you wish to purchase any particular product and/or service.</p><p class="chakra-text css-1ui6af" dir="inherit">We take reasonable care to ensure that all information is correct at the time when such information was uploaded to the Website, but it is subject to change and, to the extent permitted by applicable laws/regulations and the liability regulations of section 9, we make no representations, warranties or guarantees, whether express or implied, that the information on the Website is accurate, complete or up to date. We therefore advise you to check information concerning a retailer with them or information concerning our products and services with us.</p></div>

Q: 7. THIRD PARTY WEBSITES

<div class="root-rte css-0"><style data-emotion="css 1ui6af">.css-1ui6af{margin-bottom:space-16;}</style><p class="chakra-text css-1ui6af">(“Third Party Website”). These links are provided for your information only. The inclusion on the Website of any link to a Third Party Website does not mean that VIA Outlets accepts any responsibility for that Third Party Website, its content or use, or the use of any features, products and/or services made available through that Third Party Website. VIA Outlets has no control over such Third Parties Websites or any information or materials contained on them and has not investigated, monitored or checked any such Third Party Websites for accuracy, completeness or conformance with applicable laws and regulations. VIA Outlets is not responsible for any damages or injuries caused as a result of your use of, or reliance on, Third Party Websites or any information or materials contained on them. You access and use Third Party Websites at your own risk.</p><p class="chakra-text css-1ui6af" dir="inherit">VIA Outlets has some arrangements with carefully selected companies, who may sell you products or services on Third Party Websites linked to the Website and bearing our branding or indicating an association with VIA Outlets, as in the case of gift cards or other similar promotions. When you link through to some of these Third Party Websites they may still be framed by the Website or have VIA Outlets’ branding. In such cases, please be aware that these products and services are sold by a third party. While VIA Outlets selects such third parties carefully, it is not responsible for the products and services, which they offer and sell. Therefore, you should check any terms and conditions of those Third Party Websites and of any products and services which they offer.</p></div>

Q: 9. BRAND OFFERS (INCLUDING JOB OFFERS)

<div class="root-rte css-0"><style data-emotion="css 1ui6af">.css-1ui6af{margin-bottom:space-16;}</style><p class="chakra-text css-1ui6af" dir="inherit">Offers (including job offers) may be published on the website for and on behalf of the brands trading in our Centre. We take no responsibility nor provide any guarantee on the accuracy of the offers. For any questions please contact the brands directly (contact details are included in the relevant offer).</p></div>

Q: 11. INDEMNITY

<div class="root-rte css-0"><style data-emotion="css 1ui6af">.css-1ui6af{margin-bottom:space-16;}</style><p class="chakra-text css-1ui6af" dir="inherit">You agree to indemnify, release and hold VIA Outlets and its associated companies harmless from any claim, liability, loss, expense or demand related to your breach of these Terms.</p></div>

Q: 12. GOVERNING LAW AND JURISDICTION

<div class="root-rte css-0"><style data-emotion="css 1ui6af">.css-1ui6af{margin-bottom:space-16;}</style><p class="chakra-text css-1ui6af" dir="inherit">The Website is controlled and operated from our offices in the Portugal. You and we both agree that these Terms and all matters arising out of or in connection with your access to and use of the Website and its Content (including all disputes) shall be governed by Portuguese law. You and we both agree that the Portuguese courts shall have non-exclusive jurisdiction to settle any disputes that may arise out of or in connection with these Terms, meaning that you may bring a claim to enforce your consumer protection rights in connection with these Terms in the courts of Portugal or in the courts of the country in which you live.</p></div>

Q: 13. GENERAL

<div class="root-rte css-0"><style data-emotion="css 1ui6af">.css-1ui6af{margin-bottom:space-16;}</style><p class="chakra-text css-1ui6af">These Terms contain the entire understanding between you and VIA Outlets with respect to the use of the Website. No representation, statement or inducement (whether oral or written) not contained in these Terms (as updated from time to time) shall be binding on either you or us. If at any time any provision of these Terms is or becomes illegal, void or invalid for any reason whatsoever, such invalidity shall not affect the validity of the remainder of these Terms and such invalid provision shall be replaced by another provision which, being valid in all respects, shall have an effect as close as possible to that of the replaced provision.</p><p class="chakra-text css-1ui6af" dir="inherit">We may transfer our rights and obligations arising from these Terms to a third party and we will notify you of this on the Website.</p></div>

Q: 14. QUESTIONS OR COMPLAINTS

<div class="root-rte css-0"><style data-emotion="css 1ui6af">.css-1ui6af{margin-bottom:space-16;}</style><p class="chakra-text css-1ui6af" dir="inherit">If you have any questions or complaints regarding these Terms or any other matter, you may contact VIA Outlets by writing to us at Avenida Euro 2004, 2890-154 Alcochete Portugal, or by emailing us at <style data-emotion="css h82jag">.css-h82jag{margin-bottom:3px;}</style><a class="chakra-link css-h82jag" url="mailto:marketing.freeport@viaoutlets.com" redactor-attributes="[object Object]" dir="ltr" href="mailto:marketing.freeport@viaoutlets.com">Marketing.Freeport@viaoutlets.com</a></p></div>

Question 1

1. PRIVACY

Accepted Answer

VIA Outlets is committed to protecting your privacy and only uses any personal data that we collect form you, or that you provide to us, in accordance with applicable data protection laws and regulations. Please read our Privacy Policy available at https://www.freeportfashionoutlet.pt/en/privacy-policy. and our Cookie Policy available at https://freeportfashionoutlet.pt/en/cookie-policy to understand our practices.

Question 2

2. OTHER TERMS THAT MAY APPLY TO YOU

Accepted Answer

VIA Outlets and/or associated companies offer a number of benefits through the Website. For example, we operate a VIP Programme and Fashion Club and from time to time may advertise and run competitions on the Website. Additional terms and conditions will apply to such benefits. We will direct you to the additional terms and conditions at the time that you interact with us in relation to the relevant benefits. Please read the applicable terms and conditions carefully. By accepting a benefit (for example, by joining the VIP Programme or Fashion Club or entering a competition), you signify your agreement to be bound by the additional terms and conditions applicable to that benefit.

If there is a conflict between these Terms and the terms that apply to a benefit offered through the Website, the terms that apply to that benefit shall take precedence to the extent of such conflict.

Question 3

3. OWNERSHIP

Accepted Answer

All intellectual property rights and associated rights, including copyrights, trade mark rights, patent rights, design rights, trade name rights, database rights, and neighbouring rights, as well as rights to know-how (“Intellectual Property Rights”), related to the Website and all text, user interfaces, visual interfaces, graphics, illustrations, photographs, trademarks, logos, computer code and other related material (together, “Content”), including but not limited to the design, arrangement, structure, selection, coordination, expression and “look and feel” of the Content, contained on the Website are owned, controlled or licenced by or to VIA Outlets. All such rights are reserved.

Nothing in the Terms constitutes the transfer of any Intellectual Property Rights from us to you. If you comply in full with these Terms, VIA Outlets grants you a limited, personal, revocable, non-exclusive, non-sublicensable and non-transferable right to access and use the Website, for personal use only.

Question 4

4. AVAILABILITY AND FAULTS

Accepted Answer

Whilst VIA Outlets aims to ensure that the Website, its Content, any features or benefits offered through the Website and any information contained on it, are error-free, uninterrupted and free from bugs and viruses, due to the nature of the internet, we cannot guarantee this.

We are under no obligation to update any information contained on the Website. We are entitled to modify, edit, suspend, discontinue or terminate (temporarily or permanently), the Website (or any portion or portions of it), its Content, any features or benefits offered through the Website and/or any information contained on it (or any portion or portions of those) with or without notice, for business or operational reasons. Your ability to access and use the Website may also be restricted from time to time to allow for repairs, maintenance or the introduction of new Content, features or benefits. We will attempt to limit the frequency and duration of any such restriction.

Access to or use of the Website (including its Content, any features or benefits offered through it or any information contained on it) may be prohibited by law in certain countries or jurisdictions. We make no guarantee that the Website (including its Content, any features or benefits offered through it or any information contained on it) is appropriate or available for use in locations outside Portugal. If you choose to access the Website from outside Portugal, you do so on your own initiative and are responsible for compliance with all applicable laws and regulations of the country from which you are accessing or using the Website.

The Website and its Content are provided on an “as-is” and “as-available” basis and, to the extent permitted by applicable laws and regulations, made without any representations, warranties or guarantees of any kind.

Each and every access and use of the Website is made at your own risk and responsibility. You should use your own virus protection software.

Question 5

5. YOUR USE OF THE WEBSITE

Accepted Answer

You must not:

a. use the Website or its Content in a way that is contrary to its purpose;

b. except as expressly permitted in these Terms, copy, reproduce, republish, duplicate, re-transmit, sell, distribute or otherwise exploit any part of the Website or its Content for any commercial purpose without obtaining our prior consent;

c. make derivative use of the Website or its Contents;

d. download or copy information on the Website for the benefit of another business;

e. knowingly introduce to the Website or otherwise use the Website with a device that contains, viruses, Trojan horses, worms, bots or other malicious software or technologically harmful material that can alter, damage, disable, infect or delete the Website or make it unavailable or inaccessible;

f. attack the Website via a denial-of-service attack or a distributed denial-of-service attack;

g. make a collection of any product listings, descriptions or prices; or use data mining, robots or similar data gathering and extracting tools.

h. decompile the Website or its Content or apply reverse engineering to it;

i. test, interfere with, remove or circumvent security measures or technical limitations (including limitations to the use) of the Website, or of any computer systems, servers or networks connected to the Website;

j. gain or attempt to gain unauthorised access to the Website or any part of it, or any computer systems, servers or networks connected to the Website, or to any benefits offered through the Website, by hacking or other illegal or illegitimate means;

k. infringe any third party’s Intellectual Property Rights or other rights related to the Website;

l. use the Website or its Content for any purpose that is illegal or prohibited by these Terms, or solicit the performance of any illegal activities or other activities which infringes the rights or commercial interests of VIA Outlets or others;

m. in using the Website, knowingly provides us with false or misleading information; and/or

n. interfere with any other person’s access to, use or enjoyment of, the Website.

We reserve the right to suspend or prevent your access to the Website (or any portion or portions of it) if we believe that you are accessing or using the Website in any way that is in breach of these Terms. If you print off, copy or download any part of the Website in breach of these Terms, you must, at our option, return or destroy any copies of the materials you have made.

Question 6

6. DESCRIPTION OF PRODUCTS AND/OR SERVICES AND OTHER INFORMATION

Accepted Answer

Nothing in the Website constitutes an offer to buy or sell products and/or services in any jurisdiction since the Website is provided for information purposes only. All details, descriptions and prices of, and other information relating to, products and/or services appearing on the Website are of a general nature only. VIA Outlets does not guarantee that any product and/or service appearing on the Website is or will be available in stock at Freeport Lisboa Fashion Outlet at the time you wish to purchase any particular product and/or service.

We take reasonable care to ensure that all information is correct at the time when such information was uploaded to the Website, but it is subject to change and, to the extent permitted by applicable laws/regulations and the liability regulations of section 9, we make no representations, warranties or guarantees, whether express or implied, that the information on the Website is accurate, complete or up to date. We therefore advise you to check information concerning a retailer with them or information concerning our products and services with us.

Question 7

7. THIRD PARTY WEBSITES

Accepted Answer

(“Third Party Website”). These links are provided for your information only. The inclusion on the Website of any link to a Third Party Website does not mean that VIA Outlets accepts any responsibility for that Third Party Website, its content or use, or the use of any features, products and/or services made available through that Third Party Website. VIA Outlets has no control over such Third Parties Websites or any information or materials contained on them and has not investigated, monitored or checked any such Third Party Websites for accuracy, completeness or conformance with applicable laws and regulations. VIA Outlets is not responsible for any damages or injuries caused as a result of your use of, or reliance on, Third Party Websites or any information or materials contained on them. You access and use Third Party Websites at your own risk.

VIA Outlets has some arrangements with carefully selected companies, who may sell you products or services on Third Party Websites linked to the Website and bearing our branding or indicating an association with VIA Outlets, as in the case of gift cards or other similar promotions. When you link through to some of these Third Party Websites they may still be framed by the Website or have VIA Outlets’ branding. In such cases, please be aware that these products and services are sold by a third party. While VIA Outlets selects such third parties carefully, it is not responsible for the products and services, which they offer and sell. Therefore, you should check any terms and conditions of those Third Party Websites and of any products and services which they offer.

Question 8

8. LINKS TO OUR WEBSITE

Accepted Answer

You may create a link to the homepage of the Website from another website or document without VIA Outlets’ prior consent provided you do so in a way that is legal and provided that such link shall not:

a. create a frame or any other browser or border environment around the content of the Website;

b. suggest or imply that VIA Outlets endorses, approves or is in any way associated with: (i) the website or document from which a link to the Website is created; or (ii) any features, products or services of, or available through, the website or document from which a link to the Website is created;

c. display any trade mark(s) used on the Website without VIA Outlets’ prior consent or the prior consent of the owner of such trade mark(s);

d. be placed on a website or in a document that contains content that is unlawful, threatening, libellous, defamatory, obscene, pornographic or profane or could constitute or encourage conduct that would be considered a criminal offence or breach of any laws or regulations; and/or

e. portray VIA Outlets, its associated or collaborating companies (including their products and/or services) in a false, misleading, derogatory, or otherwise offensive manner, or in a manner that may damage or take advantage of the reputation of VIA Outlets or its associated or collaborating companies (including their products and/or services).

You are solely responsible for the website or document on which you place a link to the Website and for any representations made or impressions created on that website or in that document concerning VIA Outlets, its associated or collaborating companies or the Website. You are also solely responsible for bringing these Terms to the attention of any person receiving access to the Website via your link. VIA Outlets reserves the right to require that any link or links you create from another website or document in breach of these Terms is removed.

Question 9

9. BRAND OFFERS (INCLUDING JOB OFFERS)

Accepted Answer

Offers (including job offers) may be published on the website for and on behalf of the brands trading in our Centre. We take no responsibility nor provide any guarantee on the accuracy of the offers. For any questions please contact the brands directly (contact details are included in the relevant offer).

Question 10

10. LIABILITY

Accepted Answer

We in our own capacity and on behalf of our associated companies exclude liability arising out of or in connection with access or use of the Website or any website with which it is linked (whether based in contract, negligence, tort, strict liability or any other basis) for any of the following losses:

a. losses from unavailability of the Website or technical faults with the Website;

b. losses caused by denial-of-service attack, viruses or other technologically harmful material;

c. losses caused by the inaccuracy of the Website;

d. losses that were not caused by any breach on our part;

e. any business loss (including loss of profits, business, revenue, contracts, anticipated savings, data, goodwill, wasted expenditure, business interruption or loss of business opportunity); or

f. any indirect or consequential losses that were not foreseeable to both you and us when you commence accessing and using the Website.

In any event, our aggregate liability and that of our associated companies arising out of or in connection with access or use of the Website or any website with which it is linked (whether based in contract, negligence, tort, strict liability or any other basis) shall not exceed the amount of EUR 500.

Nothing in these Terms excludes or limits our liability (or is intended to exclude or limit our liability) for: (i) death or personal injury caused by negligence or willful misconduct; (ii) fraudulent representations; or (iii) any other liability that cannot be excluded or limited by applicable laws and regulations.

The laws of some countries do not allow some or all of the limitations described above. If these laws apply to you, some or all of the above limitations may not apply to you and you may have additional statutory rights.

Question 11

11. INDEMNITY

Accepted Answer

You agree to indemnify, release and hold VIA Outlets and its associated companies harmless from any claim, liability, loss, expense or demand related to your breach of these Terms.

Question 12

12. GOVERNING LAW AND JURISDICTION

Accepted Answer

The Website is controlled and operated from our offices in the Portugal. You and we both agree that these Terms and all matters arising out of or in connection with your access to and use of the Website and its Content (including all disputes) shall be governed by Portuguese law. You and we both agree that the Portuguese courts shall have non-exclusive jurisdiction to settle any disputes that may arise out of or in connection with these Terms, meaning that you may bring a claim to enforce your consumer protection rights in connection with these Terms in the courts of Portugal or in the courts of the country in which you live.

Question 13

13. GENERAL

Accepted Answer

These Terms contain the entire understanding between you and VIA Outlets with respect to the use of the Website. No representation, statement or inducement (whether oral or written) not contained in these Terms (as updated from time to time) shall be binding on either you or us. If at any time any provision of these Terms is or becomes illegal, void or invalid for any reason whatsoever, such invalidity shall not affect the validity of the remainder of these Terms and such invalid provision shall be replaced by another provision which, being valid in all respects, shall have an effect as close as possible to that of the replaced provision.

We may transfer our rights and obligations arising from these Terms to a third party and we will notify you of this on the Website.

Question 14

14. QUESTIONS OR COMPLAINTS

Accepted Answer

If you have any questions or complaints regarding these Terms or any other matter, you may contact VIA Outlets by writing to us at Avenida Euro 2004, 2890-154 Alcochete Portugal, or by emailing us at Marketing.Freeport@viaoutlets.com

Question 15

1. DEFINITIONS

Accepted Answer

1.1 In these General Terms and Conditions, the following terms have the following meaning:

General Terms and Conditions: these general conditions for the use of the Service.

Freeport Lisboa Fashion Outlet: the private limited company named Freeport Leisure (Portugal) Sociedade Unipessoal, Lda. with its head office at Avenida Euro 2004, 2890-154 Alcochete, with the share capital of € 50.000, holder of the VAT number 504 7800 034

Peripheral Device_:_ the device with which the User makes a connection with the Wi-Fi network.

Privacy Policy: the privacy statement of Freeport Lisboa Fashion Outlet, available via, https://freeportfashionoutlet.pt/en/privacy-policy/

Service: the provision of wireless access to the internet via the Wi-Fi network.

User / you: a natural person making use of the Service.

“We” and “Us”: means Freeport Lisboa Fashion Outlet and “our” and “ours” shall be construed accordingly.

Wi-Fi network: an unsecured wireless network offering the User free access to the internet.

Question 16

2. GENERAL

Accepted Answer

2.1 We are entitled at all times to modify and/or supplement these General Terms and Conditions. The most up-to date General Terms and Conditions are brought to the attention of the User before use is made of the Service. If the User continues to use the Service after the modification and/or supplementation of these General Terms and Conditions, the User thereby irrevocably accepts the modified and/or supplemented General Terms and Conditions. If the User does not agree to the modified and/or supplemented General Terms and Conditions, his/her only option is to no longer use the Service.

2.2 In the event that these Terms of Use are partially invalid, the User remains bound by the valid provisions of these Terms of Use. We shall replace the invalid provision(s) by provisions which are valid and which have legal consequences corresponding as closely as possible with the legal consequences of the invalid provision(s), having regard to the content and the object of these Terms of Use.

Question 17

3. USE OF THE WI-FI NETWORK

Accepted Answer

3.1 The Service enables Users to free of charge connect to the Internet by means of the Wi-Fi network. Additional fees; however, may be charged by your (internet) provider.

3.2 We may assume that the User is the actual person logging in with his/her login details. We are not liable for damage resulting from any unauthorized access to or use of the Service by third parties.

3.3 The User himself/herself is responsible and liable for all actions performed with the aid of his/her login details when using the Service.

3.4 The Service is intended for your personal use only and in accordance with these General Terms and Conditions. You may not use the Service for any commercial or business purpose and you do not have the right to resell or enable access to the Service to any third party.

3.5 The User is responsible for the configuration of his/her own Peripheral Device. Employees of the Centre cannot assist the User in the installation, programming and/or configuration of a wireless internet connection. The Service is available to your Peripheral Device only when it is within the range of our Wi-Fi network.

3.6 We reserve the right to immediately and without notice, suspend your access to the Service if we suspect that you are transmitting a virus (or any other manipulating program capable of modifying other programs and replicating itself).

3.7 We are at all times entitled, without in any way becoming liable to you, (i) to make procedural and technical alterations and/or improvements to the Service, and/or (ii) to (permanently or temporarily) take the Service out of use, limit the use of the Service, or cancel the Service.

Question 18

4. SECURITY

Accepted Answer

4.1 By using the Service, you acknowledge and agree that the transmission of information via the internet and via the Service may be subject to security, privacy and confidentiality risks. We cannot guarantee the security or confidentiality of your (personal) data transmitted via the Service and therefore any transmission or use of the Service is entirely at your own risk. We recommended that while using the Service you use an approved secure technology and/or a personal firewall. You understand and agree that not all viruses or similar harmful programs can be detected or prevented.

4.2 The data traffic between the Wi-Fi network and Peripheral Device used by the User is sent without encryption. The User accepts the risk that the data in transit can be received by others than for whom they are intended. You are personally responsible for securing the data traffic between the Peripheral Device and the Wi-Fi network against any unauthorized access by third parties. You are also personally responsible for securing the Peripheral Device against viruses, Trojan horses, and other forms of undesired access to the Peripheral Device.

Question 19

5. CONTENT

Accepted Answer

5.1 We do not control, nor are it in any way liable for, data or content that you access or receive via the Service. We are not a publisher of third-party content that can be accessed through the Service and are not responsible for any opinions, advice, statements, services or other information provided by third parties and accessible through the Service. You are responsible for evaluating such content.

5.2 It is your responsibility to evaluate the value and integrity of goods and services offered by third parties accessible via the service. We will not be a party to, nor in any way be responsible for, any transaction concerning third party goods and services. You are responsible for all consents, royalties and fees related to third party vendors whose sites, products or services you access, buy or use via the Service.

5.3 We provide this Service to you and other Users free of charge. The Service is intended to support general web browsing activities. Due to limited bandwidth and to ensure a consistent experience for all customers, our Service may not support high-bandwidth actions such as streaming music, streaming video or downloading large files.

5.4 You are not permitted to use the Service for a purpose as listed below or make information, data or content available:

which, at our discretion, encourages aggressive behaviour, is discriminating or is otherwise deemed hurtful, offensive or inappropriate or that consist of creating a false identity;
that consist of child pornography and/or distributing pornographic materials to minors;
in which personal data is made available, other than in compliance with applicable law;
which contains viruses, Trojan horses, worms, bots or other software which can damage automated work or make it unusable or inaccessible or delete it, or which can appropriate it or which is intended to circumvent our technical protection measures of and/or the computer systems;
which qualifies as or transmits unwanted or unsolicited material or content (spam);
which infringes our rights of and/or of third parties, including but not limited to intellectual property rights or rights concerning the protection of privacy;
which is fraudulently or in connection with a criminal offence or in any way illegal or unlawful.

5.5 In the event of a suspicion of misuse within the meaning of article 5.4, we may be legally obliged to inform the appropriate authorities of that suspicion. Details of the User will be passed on to the appropriate authorities if we are legally obliged to do so or see any other reason to do so.

Question 20

6. WARRANTIES

Accepted Answer

Other than expressly set out in these General Terms and Condition and to the greatest extent permitted by law, we make no representations or warranties with respect to the speed, bandwidth quality and reliability of the internet connection made available to you by means of the Service, accuracy and completeness, reliability or usefulness of the Service, or the performance of its obligations hereunder, and we expressly disclaim all warranties and conditions or representations of any kind, whether express, statutory, or by common law, implied or otherwise, including, but not limited to, implied warranties of satisfactory quality or fitness for a particular purpose. The User accepts that the Service only has those functionalities and other characteristics in effect at the moment of Use ('as is' basis).

6.2 We do not guarantee that the Service shall be available to you at all times and without interruptions, faults or disturbances, that the Service shall be effective or the use of the Service shall lead to certain results or that the information provided through the Service shall be accurate, up to date and complete.

6.3 We are not responsible for: (i) the purchase and/or the proper operation of your Peripheral Device; (ii) transmission errors, malfunctions or non-availability of computer, data or telecom facilities, including the internet; (iii) loss, damage, inaccuracy and/or incompleteness of any Content; (iv) making backup copies of any content; (v) any unauthorized use or attempted use of the Service

Question 21

7. INTELLECTUAL PROPERTY RIGHTS

Accepted Answer

Pursuant to the conditions as set out in these General Terms and Conditions, the User acquires a limited, personal, revocable, non-exclusive, non-sub licensable and non-transferable right to use the Service. The User intellectual property rights in relation to the Service are held by the Centre and/or its licensors.

Question 22

8.  PERSONAL DATA PROTECTION

Accepted Answer

If you choose to use the Service to access websites, services or content provided by third parties, then your personal information may be available to the third-party provider. The way third parties handle and use your personal information related to the use of their services is governed by their policies. We have no responsibility for their policies, or third parties’ compliance with them.

Question 23

9. LIABILITY

Accepted Answer

9.1 Each and every use of the Service is for your own risk. The User is personally responsible for all the use that he/she makes of the Service.

9.2 Our liability, whether based upon (attributable) default, unlawful act or any other ground, shall not exceed the amount of EUR 500.

9.3 We are in no way liable for damage or in any other way to the User for any damage arising or resulting from the (temporary), intermittent, or (permanent) unavailability or inaccessibility of the Service.

9.4 You will indemnify (fully compensate) us against all losses, costs, proceedings, damages, expenses (including reasonable legal costs and expenses) or liabilities howsoever incurred as a result of any claim resulting from your breach of these General Terms and Conditions.

9.5 There will be no breach of these General Terms and Condition by us in the event we cannot perform any obligations as set out in these General Terms and Conditions if prevented therefrom by force majeure. Force majeure is taken to mean inter alia: illness of employees and/or absence of key employees, power failures, strikes, riots, government measures, fire, natural disasters, floods, failure of our suppliers, shortcomings by third parties which were engaged by us, disruption of the internet connection, DDoS attacks, non-applicability of third party services, hardware failures and failures in (telecommunication) networks and any other unforeseeable conditions.

Question 24

10. TERMINATION

Accepted Answer

10.1 You are entitled to terminate the use of the Service at any time.

10.2 We may suspend the Service or terminate this agreement immediately if you breach your obligations under these General Terms and Conditions, we are told to do so by the government or other regulator or emergency services or if we are no longer able to provide you with the Service.

10.3 Upon termination, for whatever reason, you shall not be able to access and use the Service anymore. We will not be obliged to provide any content or other information to you or convert or export such information.

Question 25

11. COMPLAINTS AND NOTICES

Accepted Answer

In the event of complaints or notices, the User must contact the Centre by sending an email to privacy.freeport@viaoutlets.com. We endeavour to respond to a complaint or notice as soon as reasonably possible.

Question 26

12. JURISDICTION

Accepted Answer

These General Terms and Conditions and the use of the Service are governed by Portuguese law. Any disputes arisen as a result of these General Terms and Conditions shall be resolved by the civil court in Lisbon, unless mandatory law determines that the dispute must be brought before another court.

Question 27

13. CHANGING THESE GENERAL TERMS AND CONDITION

Accepted Answer

Unless otherwise stated by us, we will publish any changes to these General Terms and Conditions online https://www.freeportfashionoutlet.pt/en

Question 28

14. LEGALLY VALID VERSION

Accepted Answer

Only the Portuguese and English versions of these General Conditions are legally valid.

Question 29

FASHION CLUB - TERMS & CONDITIONS - INTRODUCTION

Accepted Answer

Date: January 2022

These terms and conditions (“Terms”) govern our Fashion Club membership scheme (“Fashion Club”) at Freeport Lisboa Fashion Outlet (the “Centre”).

Please read these Terms carefully before joining the Fashion Club. By joining the Fashion Club, you agree to be bound by these Terms.

The Fashion Club at the Centre is operated and provided to you by Freeport Leisure (Portugal), Sociedade Unipessoal, Lda, a private company with limited liability, having its registered office atAv. Euro 2004, 2890-154 Alcochete, registered with the Commercial Register at Alcochete under number 504780034. References in these Terms to “we” or “us” are to this entity.

The data controller of the personal data you provide to us as part of the Fashion Club is VIA Outlets BV, a private company with limited liability incorporated in the Netherlands under Chamber of Commerce number 76586537, having its registered office at WTC Building Schiphol, 4th floor Tower F, Schiphol Boulevard 153, 1118 BG Schiphol, the Netherlands.

The Privacy Policy available at https://freeportfashionoutlet.pt/en/privacy-policy/provides further information about how your personal data is collected and used as part of the Fashion Club.

The Fashion Club enables members to receive various benefits from time to time, including the ability to make savings at the Centre by earning loyalty points on particular purchases, access to special offers, promotions and discounts at the Centre and the opportunity to participate in competitions and receive exclusive events such as invitations to Private Sales (each a “Benefit” and together, “Benefits”). Please see section 1 (Fashion Club Benefits) for more information about the Benefits of the Fashion Club. Benefits may be subject to their own additional terms and conditions. We will direct you to these additional terms and conditions at the time we communicate with you about the relevant Benefits. Please read those additional terms and conditions carefully before accepting the relevant Benefits. By accepting a Benefit, you agree to be bound by those additional terms and conditions.

These Terms may be amended at any time by us and, if you choose to become a member of the Fashion Club, we will notify you of any changes by email. The current version will also be displayed on https://freeportfashionoutlet.pt/en/or can be obtained at the Information Centre information centre located at Freeport Lisboa Fashion Outlet (the “Tourist Information Centre”). If you do not agree with any changes that we make to these Terms, please let us know as soon as possible by sending an email to privacy.freeport@viaoutlets.com. By continuing to use your Fashion Club membership after the changes have come into effect, you are deemed to have accepted the latest version of the Terms.

If we propose a change to the Terms that might have a significant effect on you, we may ask for your consent to the change.

If you do not give your consent to a change where we have asked for it (or if you contact us to say you do not agree to a change we have notified to you) then we will cancel your membership of the Fashion Club.

If at any time any provision of these Terms is or becomes illegal, void or invalid for any reason whatsoever, such invalidity shall not affect the validity of the remainder of these Terms and such invalid provision shall be replaced by another provision which, being valid in all respects, shall have an effect as close as possible to that of the replaced provision.

Question 30

1.  FASHION CLUB BENEFITS

Accepted Answer

1.1. Overview

The Fashion Club enables members to receive various benefits from time to time, including the ability to make savings at the Centre by earning loyalty points on particular purchases (we call these Benefits “Loyalty Euros”), and access to special offers, promotions and discounts at the Centre (we call these Benefits “Offers"). For the avoidance of doubt, Loyalty [Euros] do not constitute a payment instrument.

Once you have joined the Fashion Club, we will issue you with a unique code by email (“Unique Code”). As a member of the Fashion Club you can use this Unique Code to participate in the Fashion Club and redeem the Benefits you have earned. Alternatively, or in addition to using your Unique Code, you can collect a Fashion Club membership card (“Fashion Club Card”) from the Information Centre or you can download and register for our Fashion Club mobile app (“Fashion Club App”). As a member of the Fashion Club you can choose to use either your Unique Code, Fashion Club Card or Fashion Club App to participate in the Fashion Club and redeem the Benefits you have earned.

Unique Codes, Fashion Club Cards and the Fashion Club App are limited to one per registered member and are for personal use by the registered member only.

You must present either your Unique Code, Fashion Club Card or Fashion Club App at the checkout of the relevant Participating Retailer’s store to redeem the Benefits that are offered by that Participating Retailer. Please see section 1.3(Loyalty Euros) for more information about how to redeem Loyalty Euros , and section 1.4 (Offers) for more information about how to redeem Offers.

Provided you have consented to receiving marketing emails from us, as a member of the Fashion Club, we will also send you Offers by email. To redeem these Offers, you may also be required to present the email containing details of the Offer at the relevant Participating Retailer’s store.

1.2. Participating Retailers

Loyalty Euros and Offers only apply to brands and retailers at the Centre who choose to participate in the Fashion Club (“Participating Retailers”).

The Participating Retailers may change from time to time. Additionally, it may be the case from time to time that not all Participating Retailers are participating in the Fashion Club in relation to both the Loyalty Euros and Offers; some Participating Retailers may only participate in the Loyalty Euros and some may only participate in the Offers. For instance, food and beverage retailers will not participate in earning and redeeming Loyalty Euros.

A list of the current Participating Retailers for the Loyalty Euros and the current Participating Retailers for the Offers is available at https://freeportfashionoutlet.pt/fashion-club-marcas-participantes. We will update this list from time to time so please review this list before visiting the Centre.

1.3. Loyalty-Euros

Earning Loyalty Euros

For every purchase you make at a Participating Retailer’s store, you are entitled to earn 5% of the value (including VAT) of your purchase in Loyalty [Euros].

The Loyalty Euros will be recorded to your Fashion Club membership account.

In order to collect Loyalty Euros for a purchase you make at a Participating Retailer’s store, you must present either your Unique Code, Fashion Club Card or Fashion Club App at the checkout of that Participating Retailer’s store when you make the purchase. If you forget to do this or you believe that the Loyalty Euros were not properly recorded to your Fashion Club membership account at the time of the transaction, you may have the Loyalty Euros added up to 14 days after the transaction upon production of a valid original cash register receipt at the Participating Retailer’s store of purchase, provided the receipt belongs to the claiming member and is based on their personal spend. Loyalty Euros can only be added in relation to purchases made since you became a member of the Fashion Club. Receipts that pre-date your membership cannot be added.

Loyalty Euros recorded to your Fashion Club membership account may be removed or cancelled (in whole or in part) if we determine that such points were collected in breach of these Terms or were awarded in error. For the avoidance of doubt, any advice or action of staff members at the Participating Retailers or at the Centre that is contrary to these Terms will not have the effect of changing these Terms.

If you do not use your Unique Code, Fashion Club Card or Fashion Club App to earn or redeem Loyalty Euros for a continuous period of 12 months, you will lose the Loyalty Euros you have earned up to that point.

Redeeming Loyalty Euros

You can redeem Loyalty Euros on qualifying purchases at Participating Retailers’ stores. The maximum amount of Loyalty Euros that you can put towards a purchase is 25% of the value of that purchase (including VAT). Loyalty [Euros] cannot be converted into money or cashed otherwise.

The redemption may not be possible in case of full price items, special promotions or goods offered with additional discount on the outlet price. This condition does not exempt consultation in store, prevailing the brand's policy.

In addition, you may be prevented from redeeming Loyalty Euros if: (i) the Participating Retailer has reason to suspect fraud or misconduct on your part or in the way you are using the Loyalty Euros; or (ii) we determine that the Loyalty Euros were collected in breach of these Terms or were awarded in error.

Returning goods for which you have earned or redeemed Loyalty Euros

When returning your goods, you must present either your Unique Code, Fashion Club Card or Fashion Club App at the checkout of that Participating Retailer.

If you earn Loyalty Euros when purchasing goods at a Participating Retailer’s store and you later decide to return those goods for any reason, the Loyalty Euros recorded to your Fashion Club membership account will be deducted.

If you redeem Loyalty Euros when purchasing goods at a Participating Retailer’s store (i.e. you have partially paid for your goods using your Loyalty Euros) and you later decide to return those goods for any reason, the Loyalty Euros used will not be restored to your Fashion Club membership account. If you earn any Loyalty Euros as part of the same transaction the Loyalty Euros recorded to your Fashion Club membership account will be deducted as set out above.

When returning goods for which you have earned or redeemed Loyalty Euros, the returns policy of the Participating Retailer shall also apply to those goods.

1.4. Offers

Receiving Offers

Participating Retailers may provide Offers for members of the Fashion Club from time to time. You can view the current Offers on our website at https://freeportfashionoutlet.pt/en/terms-and-conditions-fashion-club/ and in the Fashion Club App.

Provided you have consented to receiving marketing communications from us, as a member of the Fashion Club, we will also send you Offers by email. Offers will be subject to availability and subject to their own additional terms and conditions imposed by the offering Participating Retailer (for example, closing dates and exclusions). We will direct you to these additional terms and conditions at the time we communicate with you about the relevant Offer. Please read those additional terms and conditions carefully before redeeming the Offer. By redeeming an Offer, you signify your agreement to be bound by those additional terms and conditions.

From time to time, it may be necessary to withdraw or amend Offers from the Programme. Where reasonably practicable, we will provide advance notice of such withdrawals and amendments.

Redeeming Offers

To redeem an Offer, you must present either your Unique Code, Fashion Club Card or Fashion Club App at the checkout of the relevant Participating Retailer’s store. Where you have received an Offer from us by email, you may also be required to present the email containing details of the Offer at the relevant Participating Retailer’s store.

You may be prevented from redeeming an Offer if: (i) the Participating Retailer has reason to suspect fraud or misconduct on your part or in the way you are using the Offer; (ii) the Offer was communicated to you in error due to a technical fault; or (iii) the Offer was made in error.

Question 31

2. MEMBERSHIP OF THE FASHION CLUB

Accepted Answer

2.1. Joining the Fashion Club

To be a member of the Fashion Club, you must be aged 18 years or older and have a valid email address so that we can communicate with you about your membership.

You can apply for membership by completing the application form available at the following locations:

the Centre’s website at https://www.freeportfashionoutlet.pt/en;
the Fashion Club mobile app for the Centre, which you can download from the app store of any IOS and Android mobile device. Please note that terms and conditions may be imposed by your service provider or the portal from which you download the mobile app. You should read these carefully before you accept them. These do not form part of your relationship with us. Please also note that whilst the app is available for free, you may incur standard data charges when you download it. Please contact your telecom service provider to find out about data charges that may apply to you.
the Information Centre; and
on scanners at Participating Retailers’ stores of the Centre, but please be aware that whilst you will be able to save Loyalty Euros, you will not be able to redeem points on your Unique Code, Fashion Club Card, or Fashion Club App until such time that you have completed your registration online or via the Fashion Club App.

Membership of the Fashion Club is free for you and involves no obligation to buy any products or services whatsoever.

Membership of the Fashion Club is entirely at our discretion and accordingly we can refuse an application for any reason. An individual may only have one active Fashion Club membership at any one time. We reserve the right to refuse, merge or close additional memberships at any time. We reserve the right to monitor the number of memberships in any household, and the right to cancel any suspected duplicated memberships.

2.2. End of your membership, termination or suspension of the Fashion Club

You may choose to leave the Fashion Club at any time by sending an email to us at Privacy.Freeport@viaoutlets.com.

As a member, you must keep us informed of any changes to your personal membership details (for example, your email address). You can inform us of changes to your personal membership details by sending an email to us at Privacy.Freeport@viaoutlets.com. We will not be responsible for any loss of any Benefits (such as any special offers, promotions or discounts) resulting from your details being out of date or inaccurate.

We may, at any time, in our sole discretion and without reason, terminate or suspend the Fashion Club. We will endeavour to let you know at least two (2) months in advance, however we may not be able to do so if there are technical problems or security issues or we are required by applicable law to terminate or suspend the Fashion Club on shorter or no notice.

We also reserve the right to add to or change the Benefits of the Fashion Club, how you earn Loyalty Euros and how we evaluate and reward your qualifying purchases and/or other Fashion Club activity. We also reserve the right to place limits on the number of purchases or activities that you can put towards the Benefits of the Fashion Club and/or the number or types of Benefits you may receive or earn in a given time period or for the duration of the Fashion Club, and/or any combination thereof.

We may terminate your membership of the Fashion Club at any time in the event that: (i) we terminate the Fashion Club; (ii) we reasonably believe that you have breached these Terms and/or any additional terms and conditions relating to certain Benefits; or (iii) we reasonably believe that you have behaved in an inappropriate, misleading or abusive manner, or in a way which is fraudulent or illegal.

Please note, we may share your personal data with third party organisations in order to establish, exercise, defend or protect the rights, property or safety of our business, our guests or others. This includes, in specific cases, exchanging information with other third party organisations for the purposes of fraud protection. Please refer to our Privacy Policy https://freeportfashionoutlet.pt/en/privacy-policy/ for more information.

Where your membership of the Fashion Club is terminated for any reason, from the date of termination you will not be able to: (i) earn any Loyalty Euros; (ii) redeem any Loyalty Euros already earned; (iii) redeem any Offers made available to you prior to the cancellation of your membership; or (iv) use any other Benefits of the Fashion Club.

Question 32

3. RESPONSIBILITIES AND LIABILITY OF US AND YOU

Accepted Answer

The Fashion Club, Unique Code, Fashion Club Card, Fashion Club App and Benefits of the Fashion Club are for personal and private use by members only and must not be used for or in connection with any business transaction or purpose.

The Unique Code, Fashion Club Card, Fashion Club App and Benefits of the Fashion Club cannot be transferred (unless expressly mentioned in the additional terms and conditions that apply to a particular Benefit), bought, sold or in any way traded and can only be used by the member who is registered for the Unique Code, Fashion Club Card and/or Fashion Club App (as applicable) and has earned or received the Benefits.

The safe-keeping of your Unique Code, Fashion Club Card and the Fashion Club App (including the mobile device on to which it is downloaded) (as applicable) is your responsibility, as are any security details relating to your Fashion Club membership account. We cannot be held responsible for any loss arising from you failing to ensure the safe-keeping of these items. You must treat such security details as confidential and must not disclose this information to any third party.

If you notify us that you have lost your Fashion Club Card or there has been a breach of security in relation to your Unique Code or the Fashion Club App on your mobile device, we may be able to block your membership account or the Unique Code which was sent to you by email or is associated with your Fashion Club Card or Fashion Club App (as applicable). Our ability to do so depends on how quickly you inform us of the loss of your Fashion Club Card or breach of security in relation to your email or the Fashion Club App on your mobile device. To notify us, please visit our Information Centre or contact us at freeport.info@viaoutlets.com. Please note that, in order to unblock or retrieve your membership, you will need to visit our Information Centre, where we may require you to show us photographic proof of identity so that we can confirm your membership.

Many Offers are subject to an expiry date, beyond which they cannot be used or reissued. Offers that are lost or mislaid will not be reissued. Offers are only redeemable at the Centre and Participating Retailer stated.

In addition, many Benefits that are made available to you as a member of the Fashion Club are offered by Participating Retailers. We do not (other than as required by applicable law): (i) take any responsibility for any Benefit offered by a Participating Retailer; and/or (ii) provide any warranties regarding the goods (including without limitation the quality thereof) that you may obtain through a Benefit offered by a Participating Retailer. You shall have no right to make any claim against us or this Fashion Club in the event that a Participating Retailer fails to honour a Benefit offered by that Participating Retailer. Whilst we will try to ensure that the scanners and system to earn and redeem Loyalty Euros and redeem Offers are available during store opening hours, you understand that there may be circumstances where the scanner and/or system is unavailable, and you will not be able to earn or redeem Loyalty Euros or redeem Offers.

Our liability, whether based upon (attributable) default, unlawful act or any other ground, is limited to direct damages only and shall not exceed the total, cumulative amount of EUR 500.

Nothing in these Terms excludes or limits our liability for: (i) death or personal injury caused by our negligence or wilful misconduct; (ii) fraudulent representations made by us; or (iii) any other liability that cannot be excluded or limited by applicable law.

Question 33

4. PRIVACY, COOKIES AND USE OF OUR WEBSITE

Accepted Answer

We are committed to protecting the privacy of members of the VIP Programme and only use your personal data in accordance with applicable data protection law. Please read our Privacy Policy available at https://freeportfashionoutlet.pt/politica-privacidade/to understand how your personal data is collected and used as part of the VIP Programme. The contract between us requires us to process your personal data in accordance with this Privacy Policy.

Please also read our Cookie Policy available at https://freeportfashionoutlet.pt/politica-cookies/to understand how we use cookies as part of the VIP Programme and our Website Terms available at https://freeportfashionoutlet.pt/termos-e-condicoes/to understand how we operate and the conditions upon which you are permitted to access and navigate it.

Question 34

5. HOW WE CONTACT YOU AND HOW YOU CAN CONTACT US

Accepted Answer

We will contact you by email using the contact details you have provided to us from time to time.

If you no longer wish to receive marketing communications from us, leave the Fashion Club or inform us of any changes to your personal membership details, please let us know by sending an email to us a Privacy.Freeport@viaoutlets.com.at, or via the ‘_Your Personal Details_’ space online via the Freeport Fashion Centre website.

Question 35

6. GOVERNING LAW AND JURISDICTION

Accepted Answer

The Terms are governed by Portuguese legislation, and are subject to the exclusive jurisdiction of the courts of Lisbon.

Question 36

1. SCOPE AND DURATION

Accepted Answer

1.1. The CENTRE may at any time change the authorization rules and conditions to access and circulation of ANIMALS (means dogs, excluding any other animals) in the Freeport Lisboa Fashion Outlet facilities.

1.2. Likewise, for safety, public order, accessibility, legal, administrative, technical reasons or any other reason that the CENTRE deems justified, the CENTRE may suspend, in whole or in part, temporarily or definitely, the application of this Regulation, as well as the authorization of access to and circulation of ANIMALS in the Freeport Lisboa Fashion Outlet facilities.

1.3. Rules and conditions laid down in this Regulation do not in any way harm or affect the access and circulation rules set in the Portuguese law with regard to assistance dogs (Decree-law 74/2007, of 27th March).

1.4. Under Portuguese legislation in force, particularly under Decree-Law 312/03, of 17th December, access to the shopping mall Freeport Lisboa Fashion Outlet facilities is strictly forbidden to dangerous animals including dogs of potentially dangerous breeds and cross-breeds of such dangerous breeds.

1.4.1. Dangerous dog breeds and cross-breeds of such dangerous breeds are the following: Fila Brasileiro (Brazilian mastiff), Dog Argentino, Pitt Bull Terrier, Rottweiler, American Stafforshire Terrier, Stafforshire Bull Terrier and Tosa Inu (Japanese mastiff).

1.5. It is strictly forbidden access of ANIMALS to:

1.5.1. public toilet facilities, including access corridors to toilets/baby care facilities;

1.5.2. technical areas closed to the general public;

1.5.3. service areas and food display areas in restaurants or cafeterias,

1.5.4. Units, except if the Units expressly accept animals in its interior.

1.6. SHOPS are run by entities independent from the CENTRE and SHOPS may, in their sole discretion but without prejudice to 1.3. above decide on conditions of access and circulation of ANIMALS in their own shop facilities. Units that authorize access to animals to its interior are identified with correspondent signage.

1.7. The CENTRE reserves the right to:

1.7.1. check the ANIMALS before authorizing access to the Freeport Lisboa Fashion Outlet;

1.7.2. deny access to the Freeport Lisboa Fashion Outlet of ANIMALS that, due to their own characteristics, behaviour, probable poor health or lack of grooming pose or may pose any risk or may disrupt the normal and regular operation of the CENTRE, safety and/or the well-being of the CUSTOMERS, employees, shop owners and of the remaining ANIMALS authorized to circulate in the Freeport Lisboa Fashion Outlet facilities;

1.7.3. deny access to ANIMALS in the Freeport Lisboa Fashion Outlet building in case the CENTRE reaches its maximum capacity $$e.g. 15 ANIMALS simultaneously for every 3-hour period (three hours)$$.

1.8. Authorization of access of ANIMALS to the Freeport Lisboa Fashion Outlet interior shall be given by registering at the Information Centre and subject to the use of a leash (max. up to 2 meters long).

1.9. The CENTER reserves the right to:

1.9.1 to examine the ANIMALS before authorizing their access to the facilities of the Freeport Lisboa Fashion Outlet;

1.9.2 not to authorize access to the premises of the Freeport Lisboa Fashion Outlet of ANIMALS that, due to their characteristics, behavior, possible illness or lack of hygiene, represent or may represent a risk or may put at risk the normal and regular operation of the CENTER and the safety and/or well-being of its CUSTOMERS, collaborators, employees and other ANIMALS authorized to circulate;

1.9.3 not to authorize the access of ANIMALS to the premises of the Freeport Lisboa Fashion Outlet in the event that the established capacity limit is reached [i.e. 15 (fifteen) ANIMALS circulating simultaneously per 3 (three) hour period];

1.9.4 Request the OWNERS and respective ANIMALS to leave the CENTER in case of disturbance to the safety and/or well-being of other CUSTOMERS, employees and remaining ANIMALS authorized to circulate in the CENTER.

1.10. Authorization for the access and circulation of ANIMALS on the premises of the Freeport Lisboa Fashion Outlet must be made upon presentation of the Health Bulletin (for dogs and cats) or the Identification Document for Companion Animals and will be conditioned to the circulation of these in carts or bags suitable for the transport of animals or, in the case of dogs, to the use of a non-extensible leash of no more than 2 (two) meters in length.

1.11. The accreditation and access authorization are valid for a single visit, i.e., the OWNERS must follow the procedure for accreditation and obtaining access authorization each time they visit the facilities of the Freeport Lisboa Fashion Outlet.

Question 37

2. LIABILITY OF ANIMAL OWNERS

Accepted Answer

2.1. By entering the Freeport Lisboa Fashion Outlet facilities with ANIMALS, OWNERS undertake responsibility and liability for all damage, personal or material, or losses that such ANIMALS may cause to the CENTRE, SHOPS, CUSTOMERS, other OWNERS or other ANIMALS.

2.2. Under no circumstance is the CENTRE liable for compliance with obligations of animal vaccination or delousing, OWNER being the sole person responsible and liable for such obligations.

Question 38

3. LAW AND JURISDICTION

Accepted Answer

3.1. This Regulation is governed by Portuguese Law in force at all times.

3.2. All disputes arising under this Regulation shall be subject to the exclusive jurisdiction of the District Court of Lisbon.

Question 39

4. PARTICIPATING BRANDS

Accepted Answer

4.1. The entry of ANIMALS into the CENTER implies full acceptance by the OWNERS of all the rules of these Regulations.

4.2. In addition to the above, OWNERS will always be responsible for complying with the legislation in force regarding pets.

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